CoreWillSoft’s Privacy Policy

We, the CoreWillSoft team, are ecstatic that you are interested in our goods and services. We understand that the security of your personal data and the preservation of your privacy are essential to you, and we take a variety of steps to ensure that this is the case. This Cookie Policy explains to you what data we may collect, store, and process through the use of cookies.
This Cookie Policy fulfills our requirement under Article 12 of the EU General Data Protection Regulation (GDPR) to tell you about the kind, scope, and purpose of cookie use in a transparent manner.


Person responsible for data processing and contact details

Ivan Kravchenko

CoreWillSoft GmbH
Fritz-Schaeffer-Str. 1
53113 Bonn

Phone: +49 228 55523960
e-mail: [email protected]


Nature and purpose of our cookie use

We’ve separated the cookies we use into three categories: strictly essential cookies, analysis cookies, and other cookies/social media cookies.


Technically necessary cookies

We use technically necessary cookies to be able to present our offer online and to ensure the technical accessibility/controllability of our online presence. For this purpose, data is stored by the cookie and transmitted to us. These are:

  1. session creation data
  2. preferred language setting


Analytics cookies

We use analytics cookies, which we need to analyze usage and control our advertising measures, as well as to continuously optimize our site. For the above purposes, we use Google Analytics, an advertising and web analytics service provided by Google Inc (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google” – For this purpose, the cookie stores and transmits data about the use of this website and browsing behavior. These are:
Browser type/version, time of server request, referrer URL (the previously visited page), search queries, website scrolling, exchanged data volume, duration of use, number of visitors, the regional origin of visitors, visitor sources, the number of pages viewed per visit, log files [reference to terms of use Google].
With the collected data, anonymized usage profiles (see below) are created and transferred to a Google server in the USA and stored there.
We use the “IP anonymization” version (IP masking) of Google. In this case, your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and only transmitted in the shortened version to a Google server. Only in exceptional cases will the IP address be transferred to Google in the USA and anonymized there. Due to the anonymization performed, a subsequent clear assignment between the stored data under your IP address is no longer possible. A user-related tracing of the stored data is excluded. On our behalf, Google uses this information to evaluate the use of our website and your surfing behavior through anonymous and pseudonymous profiles and to compile reports on website activities for us. The anonymized IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google. Google Inc. is a company certified under the EU-US Privacy Shield. Companies that are certified under the EU-US Privacy Shield are certified by the EU Commission as having an adequate level of data protection. Further information can be found here.

Google Ads

The website operator uses Google Ads. Google Ads is an online advertising program of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads enables us to play advertisements in the Google search engine or on third-party websites when the user enters certain search terms on Google (keyword targeting). Furthermore, targeted advertisements can be played on the basis of user data available at Google (e.g. location data and interests) (target group targeting). As the website operator, we can evaluate this data quantitatively by analyzing, for example, which search terms have led to the display of our advertisements and how many ads have resulted in corresponding clicks.

The use of this service is based on your consent in accordance with Art. 6 Para. 1 lit. a DSGVO and § 25 Para. 1 TTDSG. The consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here:  and

Google DoubleClick

This website uses functions of Google DoubleClick. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland, (hereinafter “DoubleClick”).

DoubleClick is used to display interest-based advertisements to you throughout the Google advertising network. The advertisements can be targeted to the interests of the respective viewer with the help of DoubleClick. For example, our ads may be displayed in Google search results or in banner ads associated with DoubleClick.

In order to be able to display interest-based advertising to users, DoubleClick must be able to recognize the respective viewer and associate him or her with the websites visited, clicks and other information on user behavior. For this purpose, DoubleClick uses cookies or comparable recognition technologies (e.g. device fingerprinting). The information collected is combined into a pseudonymous user profile in order to display interest-based advertising to the relevant user.

The use of this service is based on your consent in accordance with Art. 6 Para. 1 lit. a DSGVO and § 25 Para. 1 TTDSG. The consent can be revoked at any time.

For more information on how to object to the advertisements displayed by Google, please refer to the following links:  and


What are cookies and what types are there?

In order to provide you with a better online experience, we utilize so-called cookies. Cookies are tiny data packets transferred from the accessed website’s server to your browser and saved on your end device (computer or smartphone). A cookie does not include a program, but rather a so-called cookie ID that allows the browser to be assigned to it.
“First-party cookies” or “first-party cookies” are cookies that are set on the accessed website by the content provider. Third-party cookies, commonly known as “third-party cookies,” are cookies that are placed on the content provider’s website by third parties.
“Session cookies” are cookies that are only utilized for a specific period of time. In this instance, the cookies are only retained for the length of the website request and are destroyed once the session has ended. Cookies can be used as “permanent cookies” as well. In this situation, the cookie remains on the user’s terminal device even if the user closes the viewed page; the persistent cookie is then reactivated when the website is visited again, unless erased via the user’s browser.
Cookies can be used for a variety of data processing reasons. Technical cookies are cookies that are required for the website’s fundamental functionality, to enable requested options or services, or to improve the website’s performance (for example, user authentication, session creation).

Technically, cookies are not required for the provision of services; however, they are used to evaluate user behavior, optimize advertising and marketing tactics, and track website visitors. Web beacons (action tags and pixel gifs), which we commonly refer to as cookies, are technologies that likewise serve the aforementioned goals. Web tracking is used to display tailored advertising to internet users in particular. Online usage across various websites and retargeting are two possibilities for recording and evaluating user activity using tracking technology, depending on the cookie used.
Technically unnecessary cookies include those set by social media platforms (Twitter, LinkedIn, Facebook, and others) in order to display social media platform content, our own content, or third-party content as advertising online, as well as to carry out the tracking and targeting measures outlined above.


Legal basis of our cookie use

We process your personal data in accordance with the legal requirements of the DSGVO as well as the Federal Data Protection Act (BDSG-Neu). You can find the individual provisions on the DSGVO here.


Technical cookies

We process the cookie data to carry out pre-contractual measures and to fulfill contractual obligations in accordance with Art. 6 para. 1 b DSGVO.
With the use of technical cookies, we also ensure our business operations by being able to provide or offer our services online and thus pursue a legitimate interest within the meaning of Art. 6 (1) f DSGVO.
Legal bases are therefore both Art. 6 para. 1 b DSGVO and Art. 6 para. 1 f DSGVO, because in the case of securing our business operations, our legitimate interests prevail after weighing.


Analytics cookies

With the use of our Google analytics cookies, we process data beyond the actual contractual purposes. Our legitimate interest within the meaning of Art. 6 (1) f DSGVO serves as the legal basis. According to this, processing is permitted if it is necessary to protect the legitimate interests of the controller, i.e. us, or a third party and the fundamental rights of the person affected by the processing, i.e. you, are not overridden.
We operate interest-based advertising with the use of analysis cookies. Advertising is generally recognized, including form of direct advertising, as a legitimate interest within the meaning of Art. 6 (f) DSGVO [Recital (47) to DSGVO]. We take sufficient account of your claim to respect for your privacy in the context of the use of Google cookies by only transmitting your IP address anonymously and only creating pseudonymous profiles. The provider also guarantees us through technical and contractual measures to use collected data according to our instructions and not to merge it with our own data, so that a high level of protection can be guaranteed as a result. We also take into account that target group-oriented advertising is permissible in principle according to the will of the legislator, the Article 29 Data Protection Working Party (cf. Opinion 2/2010 on advertising based on behavioral targeting) and the current draft of the EU Commission on the future ePrivacy Regulation (Art. 8 para. 1 d ePrivacy Regulation) and that you as a consumer expect these measures.


We integrate the “ReCaptcha” function to detect bots, e.g. when entering data in online forms. The users’ behavioral data (e.g. mouse movements or queries) are evaluated to distinguish humans from bots. Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; website:; Privacy policy: ; Privacy Shield (Ensuring the level of data protection when processing data in the USA): ; Option to object (opt-out): Opt-out plugin: , Settings for the display of advertisements:


Consent to use our cookies/refusal to use our cookies

Both our website and your browser settings allow you to accept or reject the use of our cookies. When you visit our website, we provide you with information about our cookie usage via a notice area that refers to this cookie policy. There, you can accept or reject the use of our cookies. You can also click on Privacy Settings Links in the Footer in order to change your settings at any time.

Cookie policy change

Technical, organizational, and regulatory developments will cause us to adjust and, if necessary, alter our Cookie Policy. Please make a note of the most recent version in each case. Changes always take effect in the future and have no impact on data processing that occurred previously.


The cookies we use on our website are as follows

ClassificationPurposeDomain NameExpirationProvider
_gaAnalytics.corewillsoft.deRegisters a unique ID for a website visitor that logs how the visitor uses the website. The data is used for statistics.Two YearsGoogle Inc
_getAnalytics.corewillsoft.deSet by Google Analytics to control the request rate. One MinuteGoogle Inc
_gidAnalytics.corewillsoft.deRegisters a unique ID for a website visitor that logs how the visitor uses the website. The data is used for statistics. One DayGoogle Inc

Use of Pipedrive Chatbot

Description and scope of data processing

CoreWillSoft offers a chatbot for use on the website, which communicates information and through which people can get in touch with CoreWillSoft.

The following data, if specified, will be processed by the users who use the form:

  • name and surname

  • contact details (email address, phone number)

  • company name

  • any entered data

  • time of dispatch

  • the page from which the form was filled out

Legal basis for data processing

The legal basis is the processing required to fulfill contractual or at least pre-contractual obligations in accordance with Art. 6 Abs. 1 lit. b DSGVO.

Purpose of data processing

The procedure is used to receive and process requests for contact with CoreWillSoft.

Data transmission

The collected data is transmitted to the CoreWillSoft CRM system at Pipedrive and stored there.

Pipedrive OÜ, Mustamäe tee 3a, 10615 Tallinn, Estonia. Pipedrive Privacy Policy:

Duration of storage

The information entered into the chatbot is transmitted directly to the CoreWillSoft CRM system at Pipedrive, where it is stored and processed.

The data entered in CoreWillSoft’s CRM system is stored for up to one year after the end of the request due to tax regulations.

Possibility of objection and deletion

The use of the chatbot is optional.

The deletion of entered data, provided that tax regulations do not contradict this, can be requested by contacting CoreWillSoft at [email protected].